Placing an Order

Questions on Placing an Order

  • How do I place an order?

When you decide to place an order, just click the add to cart button associated with that item. The item will be added to your shopping cart. When you have finished shopping and would like to proceed to payment. Click on the check out button and you will be directed to the payment page where you can select your desired payment method, leave a note or find out the shipping fee for your order. We will contact you shortly after your order to inform you the dispatch date.
  • Do you always have ready stock for your items?

Yes, we do. Items will be shown out of stock if they are sold out and you won't be able to put them into your shopping cart. However, there are times under rare occasions that an item is out of stock or we think the quality of the item is not up to our standard to ship to you and it is the last one we have. If such a case happens, we will inform you immediately and you can choose either a refund or a replacement.
  • How do I keep a record of the things that I have ordered?

After you have made a purchase, a record of the items you purchase can be accessed by logging into your buyer account. You will also receive an email with the details of your order.
  • Why do I need to log in before checking out?

By logging into your customer account before checking out, we will be able to retrieve and store your personal information together with your shopping cart items and payment status. This will allow us to quickly identify you and process your order.